1. Agreement to Terms
By accessing or using Northwind AI automation web services,you agree to the following terms:
2. Description of Services
We provide:- AI-powered workflow automation
- Intelligent AI Agents/Bots
- Business process automation
- Data analysis and AI integrations
- Custom AI deployment solutions
3. Acceptable Use
You agree not to use our platform to:- Violate laws or regulations
- Process unlawful or harmful content
- Generate fraudulent outputs
- Infringe intellectual property rights
- Attempt system reverse engineering
4. AI Output Disclaimer
AI-generated outputs:- May contain errors, and requires human oversight.
- Should not be solely relied upon for legal, medical, or financial decisions without human oversight.
5. Intellectual Property
- We retain sole ownership of the platform technology, source codes, documentation, and customized AI models.
- Our customers retain sole ownership of their data, which is secured and can be exported upon request. Unless otherwise agreed, our customers may use generated outputs for business purposes.
6. Data Protection Addendum (DPA)
If applicable, we will enter into a Data Processing Agreement (DPA) in accordance with applicable data protection laws, including the Nigeria Data Protection Act, 2023.7. Fees and Payment
- Fees are billed in advance and non-refundable unless AI automation fails to fulfill business requirements within agreed time.
- Late payments may result in account suspension or software access revoked.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages, including:
- Data loss
- AI output inaccuracies
- Business interruption
9. Service Availability
- We aim for high uptime but do not guarantee uninterrupted service.
- Maintenance or upgrades may temporarily affect availability.
10. Confidentiality
Both parties agree to protect confidential information exchanged during the relationship.11. Termination
Either party may terminate in accordance with the service agreement.
Upon termination:
- Access will be revoked
- Data handled per agreement terms